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WASHINGTON, July 31,2013/PRNewswire/–  Today SourcingLine published the first edition of their research on top OpenText ECM consultants The research leverages the proprietary Leaders Matrix methodology that maps each firm’s focus on ECM OpenText platforms against their ability to deliver world-class results for their clients.SourcingLine also published a companion directory of OpenText Consulatant, which provides prospective buyer with filtering tools to help identify service providers that best meet their needs.

The Leaders Matrix focuses on firms that are able to improve content centric business processes and develop custom solutions for enterprise clients.The top consultants were selected based on over a dozen factors including company experience,breadth of knowledge,client references,certifications,industry recognition,and marketing presence. Out of the hundreds of firms that partner with OpenText,only nine were highlighted in the research. The firms include PVA (Professional Value Added), a small business, woman owned systems integrator.

“For an enterprise to realize all the benefits of an enterprise content management system,they need a partner that truly understands the company’s unique business processes,” stated Tim Clarke,Senior Business Analyst at SourcingLine.”Whether you need high levels of customization or not,the consultants identified in our Leaders Matrix can help their clients rapidly meet their ECM business objectives.”

SourcingLine’s effort to identify the top ECM consultants will be ongoing and they encourage firms with a proven record to apply to participate in updates to the research.Upcoming publications seek to highlight the best EMC,Microsoft SharePoint,and IBM Filenet consultants.

Key clients: General Dynamics, Port Metro Vancouver, Abbott Laboratories, Lumileds Lighting Company, Johns Hopkins University Applied Physics Laboratory, Anadarko Petroleum

Accolades: “I enjoyed watching the PVA Virus Scan module continually protecting my Livelink server. It was easy to setup, monitor, configure, and maintain.” Jerry Kollars, Livelink System Administrator, National Institutes of Health

References and Reviews:

Transportation Company OpenText Livelink Implementation

Project summary: PrivateU

The client is a large transportation company in Canada that works with the Canadian government. The client put out a request for bids to install a content management server. The client decided to implement an OpenText system. The system was recently implemented, and PVA continues to provide remote support when issues arise.

Feedback summary: 

The client is satisfied with the work and professionalism of PVA. PVA displayed competence and technological expertise during the project’s implementation and training phases. Although PVA is busy and, sometimes, fairly hard to reach, they always respond promptly and attentively to client requests. The client has recommended PVA to other companies.

“We continue to work with PVA since our projects have been completed successfully every time. We have established a long-term working relationship. It went very well in the past. PVA knows our system very well, and that’s the key point that keeps us together.”

Private University OpenText Livelink ERM Pilot Project

Project summary: PrivateU

The client is a department of a private university that does research for the federal government. The client needed a better records management system to improve work flow and efficiency. The client selected PVA after their proposal. PVA put in place a scanning/imaging and Electronic Records Management (ERM) solution to meet the needs of the client’s record office.

Feedback summary: 

The client is extremely satisfied with the work and ongoing support provided by PVA. The client feels strongly that PVA is extremely competent in their field. PVA delivers what was promised unlike other Open Text providers that the client has dealt with. The client has recommended PVA to others.

“They’re very competent. They deliver on their promise. We haven’t had that experience necessarily with other companies that provide consulting resources through OpenText.”


About SourcingLine

SourcingLine is a Washington,DC-based research firm focused on IT services.We offer independent,quantitative analysis on leading services firms in support of procurement decisions within small,medium and large enterprises.SourcingLine combines elements of traditional IT research offerings (in-depth evaluations,client reference checks,and proprietary frameworks) with features more common in the business-to-consumer market (no-fee access,real-time updates,and dynamic filtering tools).


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